Support docs with main-character energy.
Herald turns scattered answers into a sharp help center, a useful widget, and a private signal board for what customers still cannot solve.
HERALD RADAR
What needs an answer?
146
articles
8m
avg solve
92%
useful
Acme Help
Public center
Start here
Billing
Developers
Account
ARTICLE DESK
Turn recurring questions into polished docs.
THE PLATFORM
Less chatbot theater. More actual support craft.
Search with taste
A help center that looks calm, reads cleanly, and gets visitors to the right article fast.
A writing desk built in
Draft, publish, schedule, pin, translate, and restore articles without leaving the workflow.
A live content radar
Failed searches, low-feedback articles, and unresolved questions become a focused editorial queue.
Support without the bloat
Inbox, live chat, widget, and handoff tools are included without forcing a giant support suite.
Fully dressed in your brand
Domain, logo, color, custom CSS, typography, widget position, and navigation style.
No content hostage deal
Export to CSV or Markdown whenever you want. Your knowledge base remains yours.
01
Write
Articles that read like part of your product.
02
Watch
Every missing answer becomes visible.
03
Assist
Widget and AI chat sit beside the docs.
04
Own
Branding and exports keep you in control.
PRICING
Premium does not need to be complicated.
Start with the essentials, then add scale, branding, AI, and team workflows when the support motion deserves it.
Pro
For products with momentum
$29/mo
- Unlimited articles
- Custom domain
- AI chat with BYOK
- Remove branding
- Priority support
Business
For a real support rhythm
$49/mo
- 3 help centers
- Everything in Pro
- Team members
- Advanced analytics
- Custom CSS
SHIP THE HELP CENTER